Why Does Affinity Export Only Part of My Product Banner When I Use Export Persona?

Identify the region that the export operation actually uses

Affinity's current Help Center describes a Slice Studio in which the Layers panel can be used to select layers and create exportable slices. The slice represents an export region; it should not be assumed to equal the whole document or artboard.

Start with the original banner and identify the intended output rectangle. Record its width, height and contents. Then inspect the active export slice. Determine whether it originated from the full artboard, a selected product group or another manually defined region.

A selection-based slice may correctly contain the selected product but omit a shadow extending beyond that object's geometric bounds. Likewise, a price label positioned just outside the selection can disappear while the central product remains intact.

Distinguish the export defect from a document defect. If the label is visible in the editable document but absent from the exported file, investigate export-region selection before editing or recreating the label.

Compare slice bounds with the intended artboard

Use a protected working copy and identify three boundaries: the full document, the banner artboard and the active slice. They can differ legitimately.

Inspect the slice overlay against the visible product silhouette, soft shadow, offer text and logo clear space. If the slice is smaller than the approved composition, create or adjust the export region using the appropriate documented controls in the installed Affinity version.

Do not enlarge the product artwork simply to make it fit an incorrectly small slice. That changes the creative and may reduce approved spacing. Similarly, do not stretch a slice to an arbitrary aspect ratio when the receiving placement requires a particular size.

When the shadow is a layer effect, inspect its rendered extent rather than assuming its softness lies inside the selected object's bounding box. If the artwork extends beyond the actual artboard, decide whether that extension is intentional before exporting it.

Hypothetical banner with a missing shadow

Hypothetical illustration—not an executed Affinity export: a fictional homeware merchant has a 1200×600 banner artboard containing a ceramic vase, a soft shadow and a price label.

The selected vase group occupies a smaller rectangle than the full banner. A slice is stipulated to have been created from that group. The shadow extends below the group's selection bounds, and the price label sits outside them.

The proposed diagnosis is that the selected slice describes the vase group rather than the intended banner. The editor should define a full-banner export region and inspect the resulting file at its actual dimensions.

If the corrected export includes the entire artboard but the shadow remains truncated, inspect whether the shadow is already clipped by an upstream layer or artboard boundary. Slice enlargement cannot restore pixels that were removed earlier in the composition.

Verify the actual exported pixels

Export the test copy to a separately named file. Open that file outside Affinity and check its pixel dimensions, visible product, shadow extent, offer text and intended empty space.

Compare the exported result with the approved artboard at the same display scale. A correct width and height are necessary but not sufficient: the selected region could still have been offset.

Keep the slice definition and output filename in the handoff record. If the document contains multiple banners, record which slice corresponds to each destination instead of approving all exports by their common design name.

Do not treat a successful export dialog as evidence that the final file is complete. The acceptance condition is the actual delivered composition, including every intended edge and required piece of text.

Record your own observations

The filled rows are illustrative examples. Use the blank row for your own files and observations.

Download the editable CSV worksheet

What the references establish

• Affinity Help Center — Layers panel: Current first-party documentation explicitly distinguishes the Slice Studio's Layers panel and its use in creating exportable slices.