Product videos / FIELD GUIDE
How do you describe a silent product video for someone who cannot see it?
Describe the visual information needed to understand the clip. A silent product video can contain essential actions, text and changes that a person who cannot see it would otherwise miss. Plan the alternative around those actions rather than writing a generic promotional summary.
Identify what the picture explains
For a hypothetical case-opening clip, the useful information may be that a lid lifts, a compartment becomes visible and an accessory remains outside the case. Record those actions in their actual order. “An elegant product reveal” describes style but does not explain the content.
W3C distinguishes description of visual information from captions of audio. Choose an appropriate descriptive transcript, integrated narration or another supported alternative with an accessibility reviewer. A single written note does not establish full accessibility conformance.
Create an action-to-description map
| Visible information | Useful description | Evidence boundary |
|---|---|---|
| Opening action | Name the lid and compartment | Depicted motion |
| On-screen specification | Read approved information | Verify exact value |
| Optional prop | Identify its role | Do not call it included |
| Generated use scene | Describe what is pictured | Not physical test proof |
Keep the wording factual and concise. Describe only information necessary for understanding rather than every decorative light movement.
Download the video action timeline CSV worksheet and fill it with your own authorized evidence in a spreadsheet editor. The included row is clearly fictional, not a measured result. Version, scope, reviewer and status fields support a manual handoff; CartVisual does not automatically inspect your store, verify facts or certify accessibility.
Fit the chosen alternative
If narration is added externally, leave enough time for the essential description. If a separate transcript is used, make it easy to find beside the player. Ensure that the destination actually supports the chosen track or alternative. CartVisual does not produce an audio-description track automatically.
Review equivalent understanding
Ask an appropriate reviewer whether the alternative communicates the same essential product story. Correct unsupported implications in both the video and the description. Use feature evidence and real versus generated footage when the clip combines different evidence types.
Describe the visible sequence without adding a claim
Invented silent sequence: the closed case appears, its lid lifts, an empty compartment becomes visible, and a small tool remains on the table beside it. A draft alternative is: “A closed case sits on the table. Its lid opens to show an empty compartment. The tool remains beside the case.” This describes the picture; it does not establish that the tool is included, fits inside or was physically tested.
| Information | Transcript decision | Do not add |
|---|---|---|
| Opening sequence | Preserve the visible order | Tested hinge durability |
| Empty compartment | Name the relevant visible state | Verified capacity |
| Separate tool | Describe its visible position | Included accessory or compatibility claim |
For prerecorded video-only media, W3C describes equivalent information through a time-based-media alternative or an audio track. Requirements for synchronized media differ. Choose and evaluate the appropriate alternative with the complete player context. The linked CSV contains one fictional pending row with timings to measure, not completed timing evidence. A new export needs its own sequence review; a generic “elegant reveal” summary loses the essential action.
Sources and further reading
Recorded source-review dates are listed individually below. An undated source does not inherit the article’s publication date. Software and platform rules can change; check the current original before acting.
- CartVisual: editorial scope and evidence policy · Review date not separately recorded
- W3C WAI: describing visual information · Reviewed
- W3C: prerecorded audio-only and video-only · Reviewed
Frequently asked questions
Do captions describe a silent picture?
Captions concern audio; visual information needs an appropriate descriptive alternative.
Can a generated action prove performance?
Describe the depiction without treating it as a physical test.
Is one transcript a complete accessibility audit?
No. Review the full player and destination requirements.
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