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DELIVERY TROUBLESHOOTING / Assets & tasks

Why is an alternate product-ad version missing from my collected project?

Check which sequences were selected for collection. A handoff prepared for one final cut may omit material needed by a different version or by future revisions.

01 / WHY IS AN ALTERNATE PRODUCT-AD VERSION MISSING FROM MY COLLECTED PROJECT?

Work through the cause

  1. List required deliverables and revisions: final landscape, final portrait and any alternate opening. Map each to its sequence name.
  2. Review Project Manager’s selection and collection settings in a copy. Include the sequences and dependencies needed for the agreed handoff.
  3. Open the collected project separately and inspect each required sequence. Keep the original project archive until acceptance.
02 / WHY IS AN ALTERNATE PRODUCT-AD VERSION MISSING FROM MY COLLECTED PROJECT?

A concrete case (illustrative)

Illustrative case: the main fifteen-second TVC is collected, but a six-second cutdown uses a different opening and was not selected. The recipient receives a valid package for the wrong scope.

03 / WHY IS AN ALTERNATE PRODUCT-AD VERSION MISSING FROM MY COLLECTED PROJECT?

Acceptance and next action

Pass when the agreed sequence list opens with its media available. A smaller collected folder is not automatically better. Clearly distinguish a final-delivery package from an archive intended to support all future creative changes.

04 / WHY IS AN ALTERNATE PRODUCT-AD VERSION MISSING FROM MY COLLECTED PROJECT?

Take this question’s manual review card

The worksheet contains this question’s steps and acceptance condition. Fill in your actual source, observations and decision; blank fields do not mean approval. It does not connect to a store, modify files or automatically approve a result.

Download this review card (CSV)

Source scope: the linked documentation explains relevant tool behavior or technical context. The merchant scenario, review choices and acceptance condition are CartVisual editorial guidance; citation does not imply endorsement.

Published by CartVisualPublished Updated Evidence and editorial policy
SOURCES & SCOPE

Sources and further reading

Sources for this page were checked on . Platform rules can change; verify the current source before publishing. Prompt examples and workflow recommendations are CartVisual editorial guidance, not independently measured results.

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